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Airtel favourites

Author Omar Faruk Abir on Friday, January 25, 2013 | 12:12 PM

at airtel, you are our favourite
Airtel favourites is our loyalty program which gives you exclusive customer care and special rewards at lifestyle touch-points. Regardless of whether you use prepaid or postpaid connection, you can become a part of this program by staying on our network for a specified period and if your usage meets certain criteria.
When you become an airtel favourite, you will enjoy
·             prioritized access to our service advisors at the customer care helpline (786)
·             priority service at our airtel experience centers
·             premium doorstep services on demand
·             enhanced credit limit based on your monthly usage (postpaid only)
·             faster complaint resolution
·             invitation to special events sponsored by airtel
·             exclusive discounts at airtel partner outlets
how to become a part of airtel favourites
Any prepaid or postpaid user can join the program if he/she meets the following criteria

connection
duration with airtel
usage
prepaid
6 months or more
usage more than BDT 1000 in every month
postpaid
usage more than BDT 1000 and payment within respective bill due date in every month.
*customer’s usage/payment of last 6 month will be considered
Once you meet these criteria, you will automatically become a part of airtel favourites and you will be notified via SMS/letter.
 how do I know if I am eligible for airtel favourites
To find out your eligibility, simply text FAV to 2580 from your airtel number
what are my benefits as an airtel favourite?
Indulge yourself with our prioritized customer care and extensive rewards program when you become a part of the airtel favourites program

Prioritized Customer Care 
Rewards at Partner outlets
FAQ (Frequently Asked Questions)

786,01678600786

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