1.You would find a confirmation sms after recharge on which its described you will get a handset. Make sure you got that Confirmation sms. If you didn't find that you will not get the handset!
2. You got a confirmation SMS but they do not call or sms you to collect it then Send a sms to get it.Type M and send to 5967.You will receive sms written from where to collect handset.
3. After sending sms to 5967 if you do not get reply sms
Then call to 121 for customer manager and ask them about your handset
handset collect korar customer care apnar elaka theke dure hole customer care call kore apnar kacher customer care theke collect korben bole janan.
Enjoy Free handset!