At Robi, we believe that customers are at the centre of everything
that we do. One of our key values is “Customer Centricity” and our
continuous strive is to provide our customers with the best possible
services. Over the years, Robi has established itself as a company that
is committed to bringing in new benefits and services for its
customers.
Robi Dhonnobad program is our newest endeavor to delight our customers and offer them something more. While others are focusing on high spending long term customers, Robi believes that each and every customer deserves to get something. Keeping that philosophy in mind, we have categorized all our customers into 6 different categories and for every category there are certain benefits. The categories are, Platinum Ace, Platinum, Diamond, Gold, Silver and Bronze.
Check your category type CAT and send to 1213
How to be a Dhonnobad customer
Age onNetwork | - | Last 3 months usage average (BDT excl. VAT) | |||
| - | < 301 | 301 - 800 | 801 - 1800 | > 1800 | |
| < 3 months | Bronze | Bronze | Bronze | Bronze | |
| > 3 - 12 Months | Bronze | Silver | Gold | Diamond | |
| 13 - 36 Months | Bronze | Gold | Diamond | Platinum | |
| > 36 months | Bronze | Diamond | Platinum | Platinum Ace | |
Check below to learn about the specific offers applicable for each of the categories:
Congratulations! You are the top most tier customer of Robi Dhonnobad program. For a Platinum Ace customer like you, Robi brings the best in class benefits which befit your true status. You can now enjoy exclusive discounts at our partner outlets which include food, clothing, lifestyle, jewelry, leisure, healthcare and much more across Bangladesh. To know about the offers at Dhonnobad Outlets, Click Here
We understand that you are extremely busy and you hate to wait! To reduce your waiting time at Robi Customer Care centers, we have arranged priority service for you! Yes, if you are visiting Robi Customer Care Centres to avail a service, you will get priority over others and will be served immediately whenever a Customer Care Executive is free to serve!
If you have lost your Robi SIM card or need to replace it, just visit any of our Robi Customer Care centres. Along with priority service, you will get your SIM replaced completely free of cost.
But wait, there is more good news! What if you are calling our contact centre? Yes, you will get priority in our contact centre as well, meaning, while others will be waiting for an agent to respond, your call will get priority and specially trained agents will handle your query. Isn’t that amazing?
Keep visiting this site to know more about the upcoming benefits for Platinum Ace customers under Dhonnobad program. We promise to bring in the best possible benefits for you as our appreciation for your long lasting relationship with Robi. Dhonnobad !
Congratulations for being a Platinum Customer under Robi Dhonnobad program. You can now enjoy exclusive discounts at our partner outlets that include food, clothing, lifestyle, jewelry, leisure, healthcare and much more across Bangladesh. To know about the offers at Dhonnobad Outlets, Click Here
Robi also brings many more service benefits for long standing customers like you. You are now entitled for priority service at Robi Customer Care centres where you will get priority over others and will be served immediately whenever a Customer Care Executive is free to serve!
If you have lost your Robi SIM card or need to replace it, just visit any of our Robi Customer Care centres and along with priority service, you will get the SIM replaced free of cost.
As a Platinum customer under Dhonnobad program, you will get priority in our contact centre as well, meaning, while others will be waiting for an agent to respond, your call will jump the queue and specially trained agents will handle your query.
Keep visiting this site to know more about the upcoming benefits for Platinum Ace customers under Dhonnobad program. We promise to bring in the best possible benefits for you as our appreciation for your long lasting relationship with Robi. Dhonnobad !
Congratulations for being a Diamond customer of Robi under Dhonnobad program. As a Diamond customer, you are eligible to get discounts at Robi partner outlets that include food, clothing, lifestyle, jewelry, leisure, healthcare and much more across Bangladesh. To know about the offers at Dhonnobad Outlets, Click Here
We are also happy to inform you that if you are calling our contact centre, you will get priority service.
As our appreciation for your relationship with Robi, we are happy to inform you that you can get Free of cost SIM replacement at Robi Customer Care Centres.
We will continue to add more benefits for you under our Dhonnobad program. So, watch out this space for exciting new offers!!!
Congratulations for being a Gold customer of Robi under Dhonnobad program. As a Gold customer, you are eligible to get discounts at Robi partner outlets that include food, clothing, lifestyle, jewelry, leisure, healthcare and much more across Bangladesh. To know about the offers at Dhonnobad Outlets, Click Here
As our appreciation for your relationship with Robi, we are happy to inform you that you can get Free of cost SIM replacement at Robi Customer Care Centres.
We are also happy to inform you that if you are calling our contact centre, you will get priority service.
We will continue to add more benefits for you under our Dhonnobad program. So, watch out this space for exciting new offers!!!
Congratulations for being a Silver customer of Robi under Dhonnobad program. As a Silver customer, you are eligible to get discounts at Robi partner outlets that include food, clothing, lifestyle, jewelry, leisure, healthcare and much more across Bangladesh. To know about the offers at Dhonnobad Outlets, Click Here
As our appreciation for your relationship with Robi, we are happy to inform you that you can get Free of cost SIM replacement at Robi Customer Care Centres.
We are also happy to inform you that if you are calling our contact centre, you will get priority service.
We will continue to add more benefits for you under our Dhonnobad program. So, watch out this space for exciting new offers!!!
Congratulations for being a Bronze customer of Robi under ধন্যবাদ program. As a Bronze customer, you are eligible to get discounts at Robi partner outlets that include food, clothing, lifestyle, jewelry, leisure, healthcare and much more across Bangladesh. To know about the offers at Dhonnobad Outlets, Click Here
We will continue to add more benefits for you under our Dhonnobad program. So, watch out this space for exciting new offers!!!
